Our Services

Evaluation

We provide high-quality evaluation services that help organizations understand impact, improve strategy, and inform decision-making. Our approach is guided by the professional standards of the American Evaluation Association (AEA) and emphasizes ethical practice, methodological rigor, and respectful engagement with stakeholders.

We use a mix of quantitative and qualitative methods—including surveys, focus groups, interviews, and data analysis—to explore key questions across programs and organizational efforts. Whether supporting internal learning or external reporting, we tailor each evaluation to be credible, feasible, and grounded in the specific context of our partners.

Our team works closely with clients throughout the process to build shared understanding and ensure findings are actionable. This collaborative, adaptive approach helps organizations identify what’s working, uncover growth opportunities, and achieve lasting impact.


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Problem Solving Consulting

At Sensemaking Lab, our Problem-Solving Consulting services help mission-driven organizations navigate complex operational and programmatic challenges. We serve post-secondary institutions, health organizations, and foundations. We specialize in strategic consulting, program evaluation, and organizational improvement, grounded in an asset-based framework that builds on your team’s existing strengths and infrastructure.  

We work closely with leadership teams to identify root causes of issues related to internal processes, program outcomes, and strategic misalignment. Our approach combines qualitative assessments and targeted data analysis to deliver clear, actionable insights that inform effective decision-making.

By integrating rigorous analytics with storytelling and stakeholder engagement, we help organizations in education, healthcare, and the nonprofit sector develop tailored, scalable solutions. Our consulting services are designed to strengthen internal capacity, improve outcomes, and align strategy with long-term organizational goals.

Whether you're addressing workflow inefficiencies, measuring program impact, or aligning leadership strategy, Sensemaking Lab equips you with the clarity and tools to drive sustainable, evidence-based change.


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Critical Analytics

We offer comprehensive, critically-informed data analysis services designed to uncover meaningful insights aligned with your organization's mission and values. Our approach goes beyond traditional data collection and visualization—we rigorously interrogate data methodologies, measurements, and underlying assumptions. By questioning who benefits from particular metrics and how data is constructed, we ensure your analyses reflect a nuanced understanding of the contexts they represent.

Our secure, robust infrastructure safeguards all stages of data handling, from encrypted transfers via SFTP to secure, cloud-based analysis on Databricks and reliable storage solutions through AWS S3. Files are never stored locally, providing you with the highest level of data protection and confidentiality.

Leveraging our expertise in survey research, we design instruments tailored to critically evaluate student experiences, institutional operations, and organizational effectiveness. Through scalable data warehousing and sophisticated visualization tools, we translate complex datasets into actionable insights. Our goal is to empower your organization with data-driven strategies that enhance equity, support strategic decision-making, and ultimately improve outcomes aligned with your core mission.


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